Reputation Management
Improve your online reputation by boosting the quality and quantity of your reviews.
Even a small rise in your online rating can significantly impact your sales growth1. Reputation Management will help you monitor and influence what shoppers say about your dealership.Â
Top Features
Reputation Management offers four key components to simplify your review management strategy.
Website Review Tool
Funnel live customer testimonials from platforms like Facebook and Google to your website.
Automated Review Request
Automatically message buyers after their purchase, inviting them to share their experience.
Managed Review Response
Eliminate the need to respond manually to reviews by outsourcing this task to third-party experts.
Reputation Management Dashboard
Our one-stop dashboard gives you a comprehensive view of your dealership’s digital reputation.
Build Trust & Transparency with Website Visitors
Displaying authentic customer reviews on your website will build credibility with your shoppers, who prioritize recommendations from other shoppers over other forms of marketing. Rather than scouring review sites for testimonials to reshare on your website, Website Review Tool will pull positive reviews from sites like Google and Facebook and populate them on your website for you.
Streamline the Review Request Process
Every customer who makes a purchase at your dealership is a success story waiting to be told. However, you may not have the time to follow up with customers after a sale. You can streamline the process of asking your customers to share their experiences with our Automated Review Request feature. Satisfied buyers will automatically receive a text after their purchase inviting them to post a testimonial online.
Outsource the Task of Responding to Reviews
Responding to online reviews – both positive and negative – requires time and attention that you may not have. You can earn back time in your day with Managed Review Response, which enlists third-party experts who will strategically respond to reviews on your behalf and escalate any critical reviews for your awareness so you can rest assured your online reputation is in good hands.
Know Your Online Reputation at a Glance
You don’t have to wonder how your online reputation is faring or try to piece together data across multiple platforms. Easily monitor your dealership’s online reputation on one platform with our dashboard feature. Here, you can view the status of outgoing review requests, reply to new reviews and see which platforms are driving your top testimonials from your customers.
Recommended Resources
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