Resource Hub
Explore all of Dealer Spike’s free tools and resources – blogs, eBooks, webinars, resource guides and more – all in one place.
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Stop Digging Through Your Inbox for a Case Number
Stop chasing case numbers in your inbox. The Customer Portal lets you submit, prioritize, and track support requests wit…
Guide. Support. Grow: What a Customer Experience Expert Does for Your Store
Every dealer, not just top accounts, gets a trained expert who owns their issue end to end, so you stop repeating your s…
The Silent Sales Killer: When Your Inventory Says Three Different Things
If your website, Google listing, and Facebook Marketplace don't agree on what you're selling, that can cost you the sale…
Why the Best Marine Dealers Keep Winning (It’s Not About Budget)
The gap between top dealers and the rest or the market is widening. See the habits behind the difference.
Everything You Need to Know About the Dealer Spike Customer Portal
Your hub for support, cases, and billing. Visit: www.customerportal.info
Your After-Hours Coverage Plan for 2026
More than half of your shoppers are browsing your website when your doors are locked. Here's how to make sure they don't…
Pricing vs. Negotiation: How Dealers Can Have Both
We sat down with five dealerships across the country to settle a debate that’s been running in back offices for a decade…
Dealer Spike CEO Tim MacDonald on Service Failures, Product Focus, and AI Strategy in 2026
In a candid appearance on the Raw & Unscripted KSU podcast, LeadVenture President and CEO Tim MacDonald addressed servic…
2026 Digital Game Plan for Dealers
Before shoppers walk into your store, they’ve already formed an opinion about you online. This 2026 tune-up covers the e…