Lightspeed DMS Real-Time Inventory Sync
Dealer Spike and Lightspeed have built the first real-time connection in the Lightspeed ecosystem between your DMS and your website, so your digital showroom stays accurate down to the minute.
Dealer Spike Blog
Stop Digging Through Your Inbox for a Case Number
Stop chasing case numbers in your inbox. The Customer Portal lets you submit, prioritize, and track support requests without leaving your site.
Guide. Support. Grow: What a Customer Experience Expert Does for Your Store
Every dealer, not just top accounts, gets a trained expert who owns their issue end to end, so you stop repeating your story across transfers.
You Told Us, We Listened, and Here’s What Changed
Dealer Spike is turning dealer feedback into five measurable commitments, so you can hold us accountable instead of taking our word for it.
The Silent Sales Killer: When Your Inventory Says Three Different Things
If your website, Google listing, and Facebook Marketplace don’t agree on what you’re selling, that can cost you the sale before it starts.
Why the Best Marine Dealers Keep Winning (It’s Not About Budget)
The gap between top dealers and the rest or the market is widening. See the habits behind the difference.
Everything You Need to Know About the Dealer Spike Customer Portal
Your hub for support, cases, and billing. Visit: www.customerportal.info
Your After-Hours Coverage Plan for 2026
More than half of your shoppers are browsing your website when your doors are locked. Here’s how to make sure they don’t move on to the dealer down the road.
Pricing vs. Negotiation: How Dealers Can Have Both
We sat down with five dealerships across the country to settle a debate that’s been running in back offices for a decade: how should pricing actually be displayed on a unit listing? Here’s what they told us — and where they landed.
Dealer Spike CEO Tim MacDonald on Service Failures, Product Focus, and AI Strategy in 2026
In a candid appearance on the Raw & Unscripted KSU podcast, LeadVenture President and CEO Tim MacDonald addressed service failures, AI investments, and the foundational shift Dealer Spike is making in 2026 and beyond.
High CPCs, Low Lead Counts: What Dealers Need to Know
Let’s unpack what actually changed with paid search CPC and what dealers can realistically do about it.
2026 Digital Game Plan for Dealers
Before shoppers walk into your store, they’ve already formed an opinion about you online. This 2026 tune-up covers the essentials—fresh hours, accurate listings, honest pricing, solid email workflows, and ads that actually reflect your floor—so every place a buyer finds you feels real, current, and trustworthy.